NALO7 REFUND & RETURN POLICY
RETURNS
At this time, we do not accept returns due to the nature of our products.
REFUNDS
Refunds may be issued upon review and approval.
To request a refund, customers must provide:
- Proof of purchase
- A clear explanation of the issue
- Any supporting evidence (photos, documentation, etc.)
Refund requests will be reviewed on a case-by-case basis. Approved refunds will be issued to the original form of payment.
DAMAGED OR LOST ITEMS
If your order is damaged or lost during shipping, please first contact USPS to file a claim. If the issue is not resolved through USPS, please email or contact us so we can further assist you. We understand how frustrating it can be to experience delivery issues and will work with you to help resolve the situation.
TIME FRAME
All refund or delivery-related concerns must be reported within 5 days of delivery. The sooner you contact us, the better, as this allows us to assist you more effectively.
HOW TO CONTACT US
📧 Email: nalo7.shop@gmail.com
💬 You may also contact us directly through our website.