Last Updated: 04/18/2026
Welcome to NALO7 (“we,” “our,” “us”). By accessing or purchasing from our website, you agree to be bound by the following terms and conditions. Please read them carefully.
1. General Information
These Terms and Conditions govern the use of our website and the purchase of our products.
We may update these Terms at any time. Continued use of our website indicates acceptance of the changes.
2. Products
All products are handmade/natural (as described) and intended for external use only.
We make every effort to display accurate descriptions, but colors, textures, or packaging may vary slightly.
Our products are not intended to diagnose, treat, cure, or prevent any medical condition. Please consult a physician if you have health concerns.
3. Orders & Payments
Orders are processed once full payment is received, within 2-5 business days.
We accept [credit/debit card, Stripe, affirm].
Prices are listed in [USD] and may change without notice.
We reserve the right to cancel any order due to suspected fraud or incorrect pricing.
4. Shipping & Delivery
We currently ship within the United States only.
Orders are shipped to the address provided at checkout. Please double-check your details.
We are not responsible for lost, stolen, or delayed packages once shipped.
Estimated delivery times are provided for convenience and are not guaranteed.
Orders are processed as soon as they are received during business hours. (Mon-Fri 9am-2pm)
Orders are shipped and sent to delivery within 2-5 business days for payment processing times.
Delivery is serviced by the USPS.
Shipping Cost is calculated at checkout.
Tracking information will be emailed within 2-5 business days after payment is processed.
**** Any concerns or questions, please contact us using the contact us form button
5. Returns & Refunds
Refund & Return Policy
NALO7
Returns
At this time, we do not accept returns due to the nature of our products.
Refunds
Refunds may be issued upon review and approval.
To request a refund, customers must provide:
Proof of purchase
A clear explanation of the issue
Any supporting evidence (photos, documentation, etc.)
Refund requests will be reviewed on a case-by-case basis. Approved refunds will be issued to the original form of payment.
Damaged or Lost Items
If your order is damaged or lost during shipping, please first contact USPS to file a claim.
If the issue is not resolved through USPS, please email or contact us so we can further assist you. We understand how frustrating it can be to experience delivery issues and will work with you to help resolve the situation.
Time Frame for Contact
All refund or delivery-related concerns must be reported within 5 days of delivery.
The sooner you contact us, the better, as this allows us to assist you more effectively.
How to Contact Us
📧 Email: nalo7.shop@gmail.com
💬 You may also contact us directly through our website.
6. Intellectual Property
All content on this site, including product descriptions, logos, designs, and images, are the intellectual property of NALO7 and may not be used without permission.
7. Limitation of Liability
By purchasing from us, you agree that NALO7 is not liable for any damages, allergic reactions, or misuse of products.
Customers are responsible for conducting patch tests before use.
8. Privacy Policy
Privacy Policy
NALO7
Effective Date: January 1, 2025
NALO7 (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you make a purchase or contact us, you may provide:
Full name
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely by third-party payment providers)
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages viewed and time spent on the site
Cookies and usage data
2. How We Use Your Information
We use the information we collect to:
Process and fulfill orders
Communicate with you about your order
Respond to customer service inquiries
Improve our website and services
Comply with legal obligations
Prevent fraud and unauthorized transactions
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third parties only when necessary to:
Process payments
Ship orders
Operate our website
Comply with legal requirements
All third-party providers are required to protect your information and use it only for authorized purposes.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Enhance user experience
Analyze website traffic
Improve functionality
You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your personal data
Opt out of marketing communications
To exercise these rights, please contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
10. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Business Name: NALO7
Email: nalo7.shop@gmail.com
Location: Newark, DE, United States